Refund Policy - Online Payment Failure
At Eduwis, we strive to provide you with a seamless online shopping experience. However, we understand that there may be instances where online payments fail. In such cases, we have a transparent refund policy in place to ensure your satisfaction.
Refund Process
If your online payment fails during the checkout process, please do not worry. Your funds will not be deducted from your account, and no charges will be applied.
To initiate a refund request, please contact our customer support team immediately. You can reach us via email at info@eduwis.org or by phone at +91 0123456789. Our dedicated support representatives will assist you in resolving the payment issue promptly.
Refund Eligibility
Refunds for failed online payments are processed according to our refund policy. To be eligible for a refund, you must meet the following criteria:
- The online payment must have failed during the checkout process.
- The payment failure should be due to technical issues or system errors.
- You have not received the purchased product or service due to the payment failure.
If your refund request meets the above criteria, we will process your refund within 30 business days. The refunded amount will be credited back to the original payment method used during the checkout process.
Contact Us
You can reach us via email at info@eduwis.org or by phone at +91 0123456789. Our support representatives are available [Monday 8 am–3:30 pm Tuesday 8 am–3:30 pm Wednesday 8 am–3:30 pm Thursday 8 am–3:30 pm Friday 8 am–3:30 pm Saturday 8 am–3:30 pm Sunday Closed].